Shipping policy

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Shipping Policy

Fiona Shop
Grimsby DN37, United Kingdom
Email: support@fionnashop.uk

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

United Kingdom: 2–5 Business Days
Europe: 5–10 Business Days
International: 7–15 Business Days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or courier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (when available).

Shipping Costs

Shipping fees are calculated during checkout based on your delivery address and selected shipping method.

Lost or Delayed Packages

If your order has not arrived within the expected delivery time, please contact our customer support team. We will work with the shipping carrier to investigate and resolve the issue.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before completing your purchase. Fiona Shop is not responsible for delays or lost packages caused by incorrect address information provided by the customer.